As of 6/14/21, all New York City Tour Hub guests and guides are required to wear protective face coverings as directed by federal, state, and local regulatory agencies, and by our local vendors, partner businesses, and New York City Tour Hub management.
As local governments implement phased reopenings, we at North America Tour Hub are excited to welcome guests on our tours. The health and safety of our guides and guests are a top priority. We are taking the following steps to ensure guests have a fun and safe time on tours.
Our tours are small and intimate. We value getting to know our guests on a personal level during tours. Our tours are limited to no more than 12 guests, and we may adjust group size pending local regulations and CDC guidelines.
During the tour, guides will ask guests for contact information solely to convey important information should it become known the guest has been exposed to covid-19.
While outside on our tours, masks will be optional. When inside a building or while visiting a business, masks will be mandatory. Please bring a mask with you for your tour.
When taking transportation with us, please know that the vehicles will be completely sanitized prior to the start of every tour.
Rest assured that our partners have been vetted to ensure safe distancing and cleaning policies. Please note that vendors might have their own safety policies.
Enhanced Cancellation Policy:
Although we are looking forward to touring, if guests are feeling unwell may receive a full refund up to two hours before the start of your tour.
Guests that arrive with Symptoms:
Guests that arrive displaying symptoms of covid-19 may be kindly asked to leave for the health and safety of the guides and other guests.
Your Safety is our #1 Priority